Frequently Asked Questions (FAQs)
Q1: What is Apex Vouchers?
Apex Vouchers is a trusted platform that provides discounted, pre-paid exam vouchers for English proficiency tests like PTE, PTE Core, TOEFL, Duolingo, and GRE. We aim to make international exams more affordable and accessible for students and professionals.
Q2: Are the vouchers genuine?
Yes, all vouchers provided by Apex Vouchers are 100% authentic and pre-paid, sourced from authorized channels and accepted globally by the respective testing bodies.
Q3: How do I receive my voucher after payment?
Once your payment is confirmed, the voucher code will be sent to your registered email ID or WhatsApp number within a few hours. In rare cases, it may take up to 24 hours.
Q4: What if I don’t receive my voucher after payment?
Please contact our support team immediately at 📧 info@apexvouchers.com or 📞 +91 8360837955. We’ll verify the transaction and send your voucher promptly.
Q5: Are the vouchers refundable or exchangeable?
No. All voucher purchases are non-refundable and non-exchangeable. Please read the details carefully and verify your exam type and requirements before placing the order.
Q6: How long are the vouchers valid?
Each voucher has a specific expiration date, which will be mentioned clearly before purchase. It is your responsibility to use the voucher before it expires.
Q7: Can I change my exam date after booking with a voucher?
Date changes depend on the exam provider's policies (Pearson, ETS, etc.), not Apex Vouchers. Please visit the respective exam’s official site to modify your test date.
Q8: What payment methods do you accept?
We accept UPI, debit/credit cards, and net banking through our secure payment gateway. All transactions are processed in INR.
Q9. Can I use a voucher outside India?
Most vouchers are region-specific. Please confirm with us before purchasing if you’re planning to use the voucher outside India.
Q10. Do you offer bulk deals or institutional partnerships?
Yes, we offer special pricing and support for coaching centers, agents, and educational institutions. Contact us directly for partnership opportunities.
